What Information We Collect and Why
When you register, we collect your name, email address, phone number, and the account wallet details you provide — whether that is your DANA number, OVO account, or GoPay-linked phone. We use this to verify your identity, process deposits and withdrawals, and keep your account secure.
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Transaction records tied to your wallet are retained for the period required to handle disputes and comply with applicable rules in eligible regions. When you browse the lobby, we collect device type, session duration, and pages visited — this helps us improve how the lobby loads
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on mobile. We do not sell your personal data to advertising networks. Third parties we work with — such as payment processors for DANA, OVO, and GoPay — receive only the minimum data needed to complete a transaction. You can request a summary of what data
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we hold by contacting our support team directly. Where local law in Indonesia permits, you may also request correction or deletion of your personal data, subject to our retention obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.